Built for African businesses

All your customer conversations, unified

Konvasa
9:41
AK
Amina Kamau
Online · 2m ago
WA
Hi! I'd like to order 2 bags of fertilizer. Do you deliver to Nakuru?
10:14 AM
Yes we do! Let me check stock for you 🌿
10:15 AM ✓✓
Great! What's the price per bag?
10:16 AM
And can I pay via M-Pesa?
10:16 AM
AI SUGGESTION
Type a message…
Trusted by businesses across AfricaLIVE
Savannah FeedsNairobi ApparelLipa LaterBoda ConnectSunCulturePoa! InternetFarmbetterCraft Brew KETechHub NairobiKuli KuliAgroVet PlusEasyPay Africa
Savannah FeedsNairobi ApparelLipa LaterBoda ConnectSunCulturePoa! InternetFarmbetterCraft Brew KETechHub NairobiKuli KuliAgroVet PlusEasyPay Africa
Channels

Meet your customers wherever they are

Connect all your messaging platforms in minutes. No duct tape, no separate dashboards.

WhatsApp
Live
Instagram
Live
Messenger
Live
TikTok
Live
X (Twitter)
Live
Web Chat
Live
0
Average first-response time
0
Customer satisfaction score
0
Faster resolution than email
0
Businesses active on Konvasa
How it works

Live in three steps

No complicated setup. No IT required.

1
Connect your channels

Link WhatsApp, Instagram, TikTok, Facebook, X, and SMS in minutes with secure OAuth.

2
Invite your team

Add agents, set roles, and define which channels each person handles.

3
Reply and grow

Your whole team replies from one place. AI drafts, analytics track, you scale.

AI features

Your team's AI Sidekick

Konvasa's AI works alongside your team — drafting replies, pulling answers from your knowledge base, and surfacing customer sentiment so nothing slips.

✨
Smart Reply
AI surfaces the best response draft based on conversation history, product context, and tone guidelines.
📚
Knowledge Base
Upload your FAQs, product docs, and SOPs once. The AI answers accurately every time without human escalation.
âš¡
Canned Responses
Pre-built message templates for your most common scenarios — personalised and sent in one click.
📊
Sentiment Analysis
Real-time detection of customer mood lets supervisors prioritise unhappy customers before they churn.
Konvasa — Unified Inbox
WA
Wanjiku M.Now
Bei ya unga?
IG
James K.2m
Order status?
TT
Amina S.5m
How do I…
FB
Peter O.12m
Discount code?
Bei ya unga wa Jogoo 2kg ni ngapi? 🌽
Habari Wanjiku! Unga wa Jogoo 2kg ni KES 180. 😊
Sawa. Mnafanya delivery Westlands?
AI Suggestion
Ndiyo, tunafanya delivery Westlands. Minimum order KES 500. Delivery free!
Type a reply…
AI Insight
WM
Wanjiku Mwangi
+254 712 ···
Sentiment
Positive 😊
Intent
Purchase inquiry
Suggested action
Customer is ready to buy. Offer the delivery option and close with a payment link.
Pricing

Simple, transparent pricing

No hidden fees. Start free, scale as you grow.

Monthly
Annual Save 2 months
Smart
KES1,500/mo

For solo creators managing their own DMs.

  • 2 agents
  • All standard channels
  • 300 conversations/mo
  • Up to 10 canned responses
  • Basic analytics
  • AI credits
  • X credits
Pro
KES5,500/mo

For full-time creators with a big audience.

  • 2 agents
  • All standard channels
  • 3,000 conversations/mo
  • Knowledge base
  • Unlimited canned responses
  • Advanced automation
  • Analytics with export
  • AI credits
  • X credits

Enterprise

For large organisations with complex needs — custom channels, SLAs, dedicated success managers, and compliance controls built in from day one.

Unlimited agentsCustom channelsSLA guaranteeSSO & audit logsDedicated CSMCustom onboarding
Contact sales →

All plans include a 30-day free trial. No credit card required. Prices in KES, billed monthly.

Ready to unify your customer conversations?

Join hundreds of African businesses already saving time and winning more customers with Konvasa.